A very nice and clean hotel Very good service Water and fruits at the entrance Good Location to visit the Exsence
Obada
april 2024
The room was quite big and included everything. From a big TV screen to a small refrigerator. I particularly liked the cleanliness of the room. The breakfast was also served in a good quality. Not to forget about the personal, they were all very kind.
Mart22
desember 2024
The general ambience and vibe was so lovely. It looks like those classic hotels from back in the day but the upkeep of the hotel is great. It’s well-maintained and clean and not dated unlike other “classic” hotels you see with dated rooms that aren’t even clean. I booked a small room since I was traveling solo for The Eras Tour. It had a kettle and complimentary tea/coffee and some water bottles. There’s some noise level with the rooms next to me or people walking/talking outside the hallway but nothing too bothersome and I personally wouldn’t find this a problem however I think someone else woke up to my alarm and got upset. Whoops. Haha. Bathroom was also clean and came with amenities and there was a hairdryer provided. Breakfast was good! Typical European breakfast. But the ambience was nice to wake up to especially when you’re seated near the windows. Hotel staff were very friendly and polite and helpful. They also try to initiate conversations with you. Location is great! It’s relatively safe area especially if you’re a female solo traveler. It’s right across the tram station (V.Le Certosa Via Casella) which is more or less a 40-minute ride to Duomo. It’s also walking distance to a mini Carrefour Market and McDonald’s in case you have late night cravings.
Jessica
september 2024
The staff was great! Check-in and check-out worked very smoothly. Special thanks to hotel restaurant staff, who fed the tired travelers even after the restaurant closed. Our expectations were truly exceeded! The room was clean and a suitable size for two people. The location of the hotel is good. Two tram stops right next to the hotel, a few grocery stores and good restaurants nearby.
Laura
september 2024
Breakfast was top (tasty and lots of choices) The room was spacious Hotel well-connected to the center with the tramway.
Laurent
februar 2023
Втор пат резервирам во истиот хотел. Репционерите се супер, доручек солиден. ( 2018 беше многу подобар ) . Локацијата е далеку од центар, но голема предност е што само на 2мин одење, преку улицата има трамвај кој оди директно до Дуомо. ( возење околу 20тина минути ). Близината на станицата е предност бидејќи е осветлено и веднаш си во хотелот. Чист хотел, убав амбиент и мебел. Секогаш имате човек задолжен за багажот. Огромна предност е гаражата за кола, безбеден и сигурен паркинг. ( се плаќа 20 евра од ден )
Sanja
september 2024
Starting with communication at the reception, it becomes clear that the hotel is from the top league. The staff is always friendly and makes sure that your stay is as comfortable as possible. We had room 510. Large apartments, with a large bed and wardrobe. It is possible to adjust the temperature with the help of a thermostat, cleaning is carried out every day and towels are changed. Breakfast is a separate topic. Everyone will find food to their liking. I would like to single out the pastries: there were actually many varieties of croissants, cakes and pies. So my Christmas vacation, Hotel Raffaello, beautified with its hospitality. Next time, I will come here again.
Belozertsev
desember 2023
Super comfortable traditional room, with all one expects from a good hotel. Breakfast was exceptionally good....could have stayed there all day ;) This hotel (at the tarif we booked at) represented exceptional value for money (in comparison with other hotels we stayed at during the same vacation.)
David
desember 2024
The room was really spacious, clean, with comfortable beds and many storage places. Breakfast was almost excellent, with many options and fresh dishes except for juices. There should be another coffee machine, though, because there were large quews. The staff was friendly and helpful
Maria
desember 2024
Room was spacious and very clean, bed large and comfy. Tramp line no 14 is just right outside the hotel and going straight to Duomo, tickets can be bought on the reception desk.
Bogna
april 2022